Privacy Policy
At The Golden Estate, a unit of UCC Care Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, services, and advertisements.
1. What We Collect
We may collect the following types of information:
Personal Information:
Name, phone number, email address, address, and other contact details.
Service Information:
Details related to senior living requirements, care preferences, or any information voluntarily shared for consultation or admission purposes.
Usage Data:
Website activity such as pages visited, IP address, device type, browser type, and interaction behavior.
Communication Records:
Call records, emails, WhatsApp messages, and inquiry form submissions for support and service improvement.
2. How We Use Your Data
We use your information to:
- Respond to inquiries and schedule consultations or site visits
- Provide and manage senior living and assisted care services
- Offer personalized support and recommendations
- Improve our services and customer experience
- Run and optimize digital marketing campaigns (e.g., Google Ads)
- Communicate important updates, offers, or service-related information
We do not sell, rent, or trade your personal data to any third parties.
3. Third-Party Integrations
We may use trusted third-party tools such as:
- Google Analytics (for website insights)
- Google Ads (for advertising)
- CRM or communication tools
These tools operate under their own privacy policies and are selected based on reliability and compliance standards
4. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Enhance website functionality
- Analyze traffic and user behavior
- Track and improve ad performance
Users can manage cookie preferences via browser settings.
5. Data Security
We implement appropriate technical and organizational measures, including secure systems and restricted access, to protect personal data from unauthorized access, misuse, or disclosure.
6. Data Retention
We retain personal data:
- As long as necessary to provide services
- For ongoing communication and support
- As required under applicable laws
7. Your Rights
You have the right to:
- Access your personal data
- Request correction of inaccurate information
- Request deletion of your data
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
10. Contact Us
The Golden Estate
(UCC Care Private Limited)
๐ B-3, The Golden Estate, Central Green, NIT, Faridabad, Haryana, 121001
๐ +91-901-516-8123
๐ง info@thegoldenestate.com
๐ www.thegoldenestate.com